Privacy policy

Privacy Policy

At Everbrights Store, we respect your privacy and are committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

When you visit or make a purchase from Everbrights Store, we may collect information such as:

  • Name and contact information.
  • Billing and shipping address.
  • Email address and telephone number.
  • Payment and transaction information.
  • Order details and purchase history.
  • Information you provide when contacting customer support.
  • Device, browser, IP address, and general usage information.
  • Information collected through cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.
  • Process payments.
  • Provide shipping and delivery services.
  • Send order confirmations and updates.
  • Provide customer support.
  • Respond to questions and requests.
  • Improve our website, products, and services.
  • Detect and prevent fraud, abuse, or unauthorized activity.
  • Comply with applicable legal and regulatory requirements.
  • Send marketing communications where permitted by law and, when required, with your consent.

3. Cookies and Tracking Technologies

Everbrights Store may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand how visitors use our website, measure advertising performance, and personalize content or advertisements.

You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect some features of the website.

4. Payment Information

Payments may be processed by third-party payment providers. Everbrights Store generally does not directly store complete payment card information on its own systems.

Payment providers process payment information according to their own privacy policies and security practices.

5. Sharing Information With Third Parties

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors.
  • Shipping and fulfillment providers.
  • Technology and website service providers.
  • Analytics and advertising providers.
  • Customer support platforms.
  • Fraud prevention and security services.
  • Legal, regulatory, or governmental authorities when required by law.

We do not sell personal information for purposes unrelated to operating and improving our business.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request restrictions on certain processing activities.
  • Object to certain uses of your information.
  • Withdraw consent where processing is based on consent.
  • Request a copy of certain personal information.

To exercise applicable privacy rights, contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Everbrights Store is not responsible for the privacy practices or content of those third parties.

We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Everbrights Store does not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any updated version will be posted on this page with a revised effective date where appropriate.

12. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Everbrights Store
Email: contact@everbrightstore.com